OVERVIEW

 

This website is operated by Pure Bundle. Throughout the site, the terms “we”, “us” and “our” refer to Pure Bundle. Pure Bundle offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our site and/ or purchasing something from us and/ or cleaning out with us, you engage in our “Services” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, sellers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools which are added to the Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.



ONLINE STORE TERMS

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our Services for any illegal or unauthorised purpose nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You must not transmit any worms or viruses or any code of a destructive nature.

 

A breach or violation of any of the Terms will result in an immediate termination of your use of the Services.



GENERAL CONDITIONS

 

We reserve the right to refuse use of the Services to anyone for any reason at any time.

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services or any contact on the Site through which the Services are provided, without express written permission by us.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.



ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk.

 

This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.



MODIFICATIONS TO AND DISCONTINUANCE OF THE SERVICES

 

We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services.



OUR PRODUCTS

 

We offer "like new", preloved, quality clothes in excellent condition. The products for sale on the Site are bundles of items or individual items. Each bundle or item is unique - we only carry one piece of each product and we do not stock extra sizes.

 

Pure Bundle have a strict inspecting, sanitising, curating, photographing and packing process, and offer a Love It Guarantee. You can find our Love It Guarantee here.

Items listed for sale will fit into one of the following three categories:

- New with Tags - items with tags intact that have never been worn
- Immaculate condition - items in such good condition they look like they could be new
- Excellent condition with tiny blemish - items in excellent condition that have one small fault, e.g. tiny dot of a hole, tiny mark, slightest fading

Items listed for sale will be from a quality brand or boutique. You can find our Accepted Brand List here. We reserve the right to make updates to this brand list at any time.

 

Items will generally only be listed with labels intact. On occasion, items will be listed without labels where we can ascertain brand and size by other means. On occasion, item labels may have initials written on the label or be tagged with a name tag.

 

We provide detail on the items in a bundle in the description, so that you can make an informed purchasing decision. However, it is your responsibility to ensure you read the full item description to learn the exact state and any imperfections of each bundle and item.

 

Pricing for each item shall be as described on the Site, as may be updated from time to time.  When you make a purchase from the Site, pricing shall be confirmed at the time that you complete payment.

If for any reason you're not happy with your items, we offer returns within 10 days. Bundles must be returned as a complete bundle - individual items cannot be returned. You can find our Returns Policy here.

 

We have made every effort to display as accurately as possible the colors and images of our products that appear on the Site. We cannot guarantee that your computer monitor's display of any color will be accurate.

 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. Any offer for any product or service made on this site is void where prohibited.

 

To the extent permitted by law, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

 

OUR CLEAN OUT SERVICE

We have a strict quality and condition criteria for the items that are listed on our Site.

  • Clean: Freshly washed.
  • Excellent condition: Free from stains, pilling, rips or holes. Size and care labels intact.
  • Quality brands: From a quality brand. See our Accepted Brand List here. We reserve the right to make updates to this brand list at any time.

We have a strict quality assurance process that we follow for processing items contributed to Pure Bundle.

  • Inspect, Sanitise & Revitalise: Items are put through a 10-point inspection to ensure the highest quality and condition for resale.
  • Curate, Photograph & List: Items are bundled, professionally photographed and listed with detailed descriptions.
  • Package & Send: Bundles are sustainably packaged and sent to buyers for delivery to their door.

We will let you know when your items are accepted for listing, listed on our website and sold on our website, on a monthly basis as a minimum.

We will make payment to you on a monthly basis for 30% of the resale value of the items sold, based on your indicated payment method (payment, store credit or donation).   The pricing of items is at the complete discretion of Pure Bundle. Payment for individual items is determined based on the bundle sale price, the number of items in bundle, and the type of item.

We reserve the right to be selective about which products we accept to sell on our Site. If we agree to sell your products and list them for sale on our Site, we do not provide you with a guarantee that they will sell. Any items not accepted for resale will be given to charity partners or recycling partners. Any items that do not sell within 4 months of being listed on our Site will be given to our charity partners or recycling partners. We are unable to return unsold clothing.  

We reserve the right at any time to modify or discontinue our Clean Out service without notice at any time. In the event we discontinue our service, we will offer the option to have clothing returned to you with you paying the cost of shipping, or have clothing donated to our charity partners.

By sending us your items, you agree to all the terms and conditions stated in this page as well as our Clean Out information page and FAQ's sections relating to this service.

For more information about our Clean Out service, please see our Clean Out page here and our FAQs page here.

SHIPPING

 

When you purchase with us through our Site, you agree to the terms listed on this page as well as our shipping policy.

Pure Bundle offers free standard delivery Australia wide. At this time, we cannot ship outside Australia.

We package all our orders in 100% recycled mailing boxes. All orders will be posted within one business day. Estimated delivery from shipment is 2-6 business days, however, times may vary based on location. For Perth and Darwin, delivery may be closer to 10 business days.  

We will aim to leave your order at the address advised by you at the time of purchase. If the delivery driver is unable to deliver it to that address, it will be redirected to a collection point.

Although we make every effort to ensure all parcels arrive safely, it is inevitable that occasionally issues may occur in transit. Possible problems include late delivery, lost packages, incorrect delivery address, etc. We are committed to solving all problems that arise, however we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late or failed delivery.  

For more information about our shipping service including rates, handling time and practices, please see our Shipping Policy here.

 

ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made on the Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.



OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

Any use by you of optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 

We may also, in the future, offer new services and/or features through the Site (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.



THIRD-PARTY LINKS

 

Certain content, products and services available via our Services may include materials from third-parties.

 

Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.



USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, feedback, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy. You can find our Privacy Policy here.

 

ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our Site or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend or clarify information in the Services or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website, should be taken to indicate that all information in the Services or on any related website has been modified or updated.



PROHIBITED USES

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.



DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

This clause prevails over all other clauses, and, to the extent permitted by law, states our entire liability, and your sole and exclusive remedies, for:

(a) the performance, non-performance, purported performance or delay in performance of these Terms and Conditions or the Services (or any part of it or them); or

(b) otherwise in relation to these Terms and Conditions or the entering into or performance of these Terms and Conditions.

Nothing in these Terms and Conditions excludes or limits your statutory rights as a consumer or our liability for:

(a) fraud;

(b) death or personal injury caused by our breach of duty;

(c) any breach of the obligations implied by law; or

(d) any other liability which cannot be excluded or limited by applicable law.

In performing any obligation under these Terms and Conditions, our only duty is to exercise reasonable care and skill.

 

We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free.

 

We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

 

You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you.

 

You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all products and services delivered to you through the Services are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 

In no case shall Pure Bundle, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.



INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless Pure Bundle and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from and against any and all claims, demands, losses or damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Services or the documents they incorporate by reference, your use of the Services or your violation of any law or the rights of a third-party.



SEVERABILITY

 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.



TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site.

 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).



ENTIRE AGREEMENT

 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitutes the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.



GOVERNING LAW

 

These Terms of Service are governed by the laws of New South Wales, Australia and you hereby submit to the non-exclusive jurisdiction of courts with jurisdiction there.

 

CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time at this page.

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at info@purebundle.com.