FAQs

CLEANING OUT MY BABY'S CLOSET

What are the Pure Bundle brand and condition standards?

We accept quality, like new baby clothes that meet our strict brand and condition criteria: 

  • Clean (freshly washed)
  • Excellent condition (no stains, pilling, tears, or holes and labels intact)
  • Branded (from a quality brand on our accepted brands list)

Families trust that our inspection process will ensure great quality, "like new" clothing. As such, Pure Bundle must be extremely strict about the quality of clothing we put on our website for resale.

What sizes are accepted?
What categories of clothing, sleepwear & accessories are accepted?
What will I receive in return for the items that are sold?
What happens to items that aren't accepted?
What happens to items that are accepted but not sold?
How do I get the clothes to you?
What happens after I send clothes to Pure Bundle?
Why is selling on Pure Bundle better than peer to peer options available today?

PURCHASING CURATED BUNDLES

How can I be sure that the clothing will be in excellent condition?
Why do you sell brands that don't have a good ethical or sustainability track record?
What payment methods does Pure Bundle accept?

SHIPPING

What is your shipping policy?

RETURNS

What is your return policy?

CUSTOMER SUPPORT

How can I get in touch with you?
How can I provide feedback?